Shipping Policy
Thank you for shopping with DottiGlow.
Order Processing
Orders are processed as quickly as possible after payment is confirmed. Processing times may vary during product launches, holidays, TikTok Live events, or promotional periods.
Shipping Times
Shipping times vary by destination, product availability, and carrier service. Estimated delivery information will be shown when available.
Tracking
When your order ships, you will receive tracking information by email if tracking is available for your order.
Incorrect Address
Please make sure your shipping address is correct before checkout. DottiGlow is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
Customs, Duties, And Taxes
Customers are responsible for any applicable customs fees, import duties, or local taxes unless otherwise stated at checkout.
Delays
Carrier delays, weather events, customs checks, holidays, and high-volume periods may affect delivery times.
Need Help?
If you have questions about your order, contact us with your order number.